Name of Complainant	Zulfiquar Nazarally
Date of Complaint	January 2, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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We have raised a complaint to enable our router with bridge mode so that we can install the firewall.

First we were misguided by your customer care staff yesterday morning to do a hard reset which resulted in no internet connection from 11 am to about 9 pm yesterday. All our month ended related activities came to a halt.

Appreciate you urgent intervention to resolve this issue at the earliest.

Regards

Zulfiquar Nazarally

Nasser Global Links

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