| Name of Complainant | |
| Date of Complaint | September 27, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Mam,
I have order a mobile phone Via Amazon app on 25-sep-2022 morning 6 o clock, and they give assurance that they delivery the order with in a day. Still now i did not get any update from their side, and Also we tried 5 times via customer care. But they told there is delay due to some external factor. This was the answer they told on 25-sep-2022 night after 8 o clock. And then yesterday night 7.30 Pm also tried customer care and they said same reason there is delay due to some external factor. Amazon company did not give a proper response and we requesting for the Justice. Delay in delivery means failure to make their commitment. There is way that once we not maintain proper amount in bank means they charge finality, for this kind of delay and irregular activities this company also pay finality for this issue.
Dear Sir/Mam,
I have order a mobile phone Via Amazon app on 18-april-2023 morning 6 , and they give assurance that they delivery the order on 20-april-2023. Still now i did not get any update from their side, and Also we tried 22 times via customer care. But they told there is delay due to some external factor. This was the answer they told on 18-april-2023 night after 10;35 clock. And then yesterday night 7.30 Pm also tried customer care and they said same reason there is delay due to some external factor. Amazon company did not give a proper response and we requesting for the Justice. Delay in delivery means failure to make their commitment. There is way that once we not maintain proper amount in bank means they charge finality, for this kind of delay and irregular activities this company also pay finality for this issue
As prime subscriber i need to get order on time .but there no value for prime subscriber. Customer people like escalate team dipash talking very rude and giving false information.
Please take action and please deliver my order my today end of the day
I Order on Amazon against Order No. 404-7414998-8062748 on 12 Feb’24 and till now my order is not received even not getting any update. But Supplier has raised the Invoice and now Amazon Customer Care Saying “We can provide you Refund” I Just want to Know that Customer is fool Who has paid all the amount and waiting for order item and after 1.5 Month “Amazon is ready for Refund” is this type of service we need. if Amazon was not capable to deliver the order why he took the order or why he not updated after 1-2 days that we can not deliver the item. Why he has wasted the time, Now I am calling to customer care and getting no positive response except “you can take Refund”.