| Name of Complainant | |
| Date of Complaint | August 23, 2023 |
| Name(s) of companies complained against | F-Mall |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
On Instagram, I watched an open offer of F-Mall Company regarding Part time job offer on 20.08.2023. I opted this offer. After that I got message on my whatsapp continuously and I got influenced. I accepted the proposal & got a link to open website for registration at finance616.com after doing successful registraion, I got message to use telegram to get guidance of tutor i.e. Officialflipkart6*. On Next Day i.e. 21st August 2023, I again got the message on whatsapp in morning to continue with the task but I requested to continue in evening. At evening of 21st August 2023, I logged in on the website and send message to tutor there on telegram. First He asked me to recharge of Rs. 800. I recharged of Rs. 500 and Rs. 300 was alredy credit available on my profile. Now, I got a task of 5 orders which was offering high commission. While I tried to submit the 1st virtual order, I got a message “Insuffient balance”. I asked tutor, he advised me to pay and assured u will get refund once the task is completed. Next time again, I got a message “insufficient fund”, I again followed tutor and the process was carrying on untill all the orders successfully submitted and task completed. During this process, I paid Rs. 85,000/- approximate through QR Code provided me to accomplete all 5 orders. After accompletion task, I checked my virtual account balance was Rs. 2,75,943.21. While I go for withdrawal, it demanded 20% handling fee to pay first i.e. Rs. 55,189. I request tutor to please adjust the same with my commission. But he did not get agree and assured me on the same minute u will get the full amount refund i.e. Rs. 275,943.21 once the handling fee get paid . I agreed with him and paid handling fee through IMPS in the bank details of Manikanta H K as given by tutor. But the introducer was not responding even I also keep updated him about all this matter. Now, On making handling fee payment, I shared screenshot on telegram to tutor as a part of process guided by him. After this all discussion, he replied “it is now off work time today” that was 23.00 pm and he will assist me to get the refund in next morning. Next Morning i.e. 22nd August 2023, I approached him. Now, he connected me with another telegram account i.e. “bank manager66*”. Bank manager asked me to provide registered mobile no. and bank details. I gave him all the details. However, Mistakenely I’ve given IFSC Code of 12 digits instead of 11 digits. First Bankmanager replied “money transferred successfully” & shared a screenshot. But after few seconds, he replied “transaction failed due to incorrect bank informations” and virtual card is deactivated. To activate, bank manager demanded Rs. 50,000. Over number of times, I requested him to please modify the details and transfer my funds. But He did not agree. Even I conveyance him that Beneficiary account can’t be added unless IFSC Code is correct. But he did not ready to hear. After a long discussion, I requested to escalate my complaint to the senior manager/AGM/GM but he said that he is only superlative person of the bank. Finally, I asked to share bank details to pay 50,000. He gave me PNB details of M/s Raghuwanshi Treding Company from Madhya Pradesh. I denied to transfer in this account rather ask to share banker’s account no. But this time, he provide me bank details of Manikanta H K. This was that account in which I already paid handling fee i.e. Rs. 55,194 on 21st August at 23.00 PM. But I did not make any further payment. And, I did not received my money refunded even. It is my humble request your goodself to please help me to get back my hard money.
Image Uploaded by Rakesh: