| Name of Complainant | |
| Date of Complaint | February 7, 2021 |
| Name(s) of companies complained against | PAYTM MALL |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I was buy Zebronics ZEB – Thunder Bluetooth headphone at 27-JAN-2021 and order number is 12674893241 and it is delivered on 29-JAN-2021. But it is a defected headphone because it is not working ( Not ON or OFF) . So that i was apply replacement request (according to 7 days Replacement policy) at same day 29-JAN-2021, but after 5 days ( 03-JAN-2021) my replacement request Automatically cancelled by Paytm Mall. I am really shocked to this. So please tell me its solution. thanks
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