Complaint against wrong information and fraud

Name of Complainant Vikas
Date of ComplaintApril 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas:

Dear Sir, Since 5 yrs i am using the Vodafone Postpaid connection .the main issue i m facing since 10 days is that i switched to the Vodafone RedX plan for the faster speed as they claimed to provide upto 50% faster data speed in this plan.When i switched and found that the speed was so slow as compared to the normal 4G plan and now I am forced to pay more amount every month for a slow internet. Now if I plan to switch to other network then its also not allowed by Vodafone because as per the T& C is we switch from vodafone RedX plan then customer need to pay amount of Rs.5000  as exit fee. i m not getting the promised internet speed and paid the huge amount for plan.Please look into the issue and help me I wish that my consumer complaint will get resolved soon.

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Complaint against wrong information and fraud

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