| Name of Complainant | |
| Date of Complaint | March 20, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My customer id is 150048270. I have selected my channel package on Videocon d2h tariff app on channel number 997. But I am being charged rs 299 instead.customer care executives failed to explain anything and disconnect no of times. They finally block my number.
Image Uploaded by Paean odhta:
Dear Customer (Paean odhta),
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Customer (Paean odhta),
We would like to inform that currently your account status is disconnected and you have opted for the Gold combo along with three Ala- carte channels which is DISCOVERY SCIENCE, EPIC TV and NDTV INDIA, so your monthly subscription amount is Rs. 330.72(Including 18 % GST). We request you to recharge the account to view the services.
Regards,
Team d2h