Name of Complainant	Payal Mukherjee
Date of Complaint	February 7, 2022
Name(s) of companies complained against	sharp loan
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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I have borrowed 3000 Rs. from Sharploan App for 7 days . My repayment value Was 4027… They gave the loan instantly by taking ID details & Bank account details. Then while Paying Back through the app it was showing only pay through UPI , address was given : eazypay.573934210@icici … Name registered as : Januguru Raju , Tried myltiple times to make the payment but due to technical error on their end payment not done successfully. Then I tool the Screen shot and mailed them on given mail id on the app : support@sharploan518.com about the difficulty . No reply got from their end , in between that recd whats app from +880 1972-874503 , he asked me to make the payment asap , i shared the problem with him on whats app with screen shots. Then at about 1:40 PM I recd call from 9131296401 , he introduced himself from Sharploan Customer care & said that ” they are facing some technical issue , so payment couldn’t be completed by app , he shared another upi id sm0499987@okaxis & asked me to complete the payment & share the details on 8927505628 .. I made the payment & shared the details on given number & on +880 1972-874503 also. Then this +880 number said that done & immediately deleted the message & again said Let me check. I said ok. Then at 3 pm again I recd whatsapp from another number i.e +880 1634973968 .. & very rudely said ” Screen shot vejho” .. I have shared the payment Screen shot & then said that apne 12 baje se pehele payment nahi kia to we will take legal action. I said that i have every proof that since morning I was trying to make the payment. I have done mail , i have every records. So if u want to take legal action you can take . Then I also said that I am in touch with their customer care number. I requested him to coordinate with them. Then the customer care guy called me & asked to send my Id ( Adhar & Pan) as repayment done manually not through the app. They have to close the loan manually. I shared the details with him , then again I recd call from another number 9556628994 , he introduced him by the name of Deepak & said that need to verify the bank details for closing process. I have shared Account number & IFSC code also. Then he called me back & said that a Verification code will come & I have to share the code with them to close the loan. THE OTP WAS FROM DHANI to reset my pin. I asked him about the relation between Dhani & Sharploan , he said that not dhani its their verification code , where itt was written clearly that XXXXXXXXX is the pin to Reset your Dhani pin. He tried to convince me to share the OTP in multiple way , by threatening , by requesting.. etc.. i told him that i don’t need to close the Loan , i have repaid & i have that proof. They will do the rest on their own . I am not going to share OTP. Then he disconnected the call.

So this Sharp Loan app is completely fraud , they helped you by giving money then while repayment they play the nasty game.

Image Uploaded by Payal Mukherjee: