| Name of Complainant | |
| Date of Complaint | August 7, 2025 |
| Name(s) of companies complained against | Dell Exclusive store Mangalore MG road |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I am writing to file a complaint against a seller who has failed to issue a proper GST invoice for a laptop I purchased, despite full payment.
Transaction Details:
Item Purchased: Laptop dell Inspiron 5410 2 in 1
Date of Purchase/Payment:05/05/2024
Amount Paid: ₹59,500.00
Mode of Payment: Google Pay (screenshot attached)
Seller’s Contact Number / Store Name: 9845084658
Seller’s Address : Deepa Plaza, Hotel Deepa Comfort D.No-4-8-738/6, Hotel, MG Road, opp. Besent College & Canara College, Kodailbail, Mangalore, Karnataka 575003
landline :080 4800 9428
mail: dellretailstores.in
latitude and longitude: 12.877769, 74.841693
Despite multiple follow-ups, the seller has not provided a valid GST invoice. This is a violation of Rule 48(1) and section 31 of the CGST Act 2017, which mandates the issuance of a proper tax invoice under Section 31 of the CGST Act, 2017.
Image Uploaded by Shakeer M: