COMPLAINT AGAINST PRODUCT ( PTRON EARPHONE)

Name of Complainant Heena Saifi
Date of ComplaintDecember 9, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Heena Saifi:

I have purchased PTRON earphones on date 13.09.21, Invoice is also attached herewith for your reference. Only 2.5 months have passed and bluetooth is not working properly. I got this type of error (battery is only 10 percent left). But while charging the box, it shows that it is fully charged.
Please let me know if the cost of a product is Rs 1299, and the running time of the product is only 2 months. How to survive this time I request you to kindly take this matter on top priority and arrange for replacement of this product. My name is Heena Saifi and my contact number is -9540236186, my email id is – heena.safee@gmail.com. Your prompt action in this regard will be highly appreciated. I am waiting for your positive reply.

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