| Name of Complainant | |
| Date of Complaint | March 23, 2025 |
| Name(s) of companies complained against | pikcollection.off |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to formally report an instance of online fraud committed by an Instagram-based retailer named PikCollection. I placed an order for a jewelry set from their Instagram page and received the product on 12th March 2025 via Cash on Delivery (COD). I paid Rs. 1500 through Google Pay to the delivery agent.
However, upon opening the package, I found that the product was completely different from what I had ordered. I immediately contacted the seller via Instagram, and they initially responded, stating that they had placed a replacement order. However, since then, they have stopped responding to my messages and have not taken any action to resolve the issue.
Upon further research, I found multiple negative reviews and complaints from other customers who have also been scammed by this seller. It is evident that PikCollection is running a fraudulent business and deceiving multiple buyers through their Instagram platform.
I request you to kindly investigate this matter and take necessary action against the seller to prevent further fraud.
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