Complaint Against Nykaa for defective product

Name of Complainant Shifa
Date of ComplaintMarch 23, 2025
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Shifa:

Subject: Complaint Against Nykaa for Defective Product

To,
The Honorable President,
Consumer Disputes Redressal Forum,
[City/District],

From,
[Your Name]
[Your Address]
[City, State, PIN]
[Email ID]
[Phone Number]

Date: [Current Date]

Respected Sir/Madam,

I am writing to file a complaint against Nykaa for the defective/delayed/non-delivery of the product I purchased from their website.

Product Details:

– Product Name: [Product Name]
– Order Number: [Order Number]
– Date of Purchase: [Date of Purchase]
– Amount Paid: [Amount Paid]

Problem Faced:

[Describe the problem you faced, e.g., defective product, delayed delivery, non-delivery, etc.]

I have already contacted Nykaa’s customer care, but they have failed to resolve the issue. Therefore, I am approaching this honorable forum seeking justice.

Relief Sought:

I request this honorable forum to direct Nykaa to:

– Replace/Refund the defective product
– Compensate me for the mental agony and harassment caused
– Pay the litigation costs

I have attached the necessary documents, including the invoice, payment receipt, and communication records with Nykaa.

Thank you for your attention to this matter.

Sincerely,

[Your Signature]
[Your Name]

Attachments:

– Invoice
– Payment Receipt
– Communication Records with Nykaa

Image Uploaded by Shifa:

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