Complaint against not using my new data validity on my add on pack

Name of Complainant Surender Kumar
Date of ComplaintMarch 1, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Surender Kumar:

I have recharged 498 on 27-02-19 on my jio number. My current plan had validity till 28-2-19. But i activate my new plan and redeem my voucher for 2GB/day for my next plan validity. But my data plan expired just in 24 hours with my old plan validity.  I want add-on pack either refund against my pack. This could be happen with anyone so company should be fined for this so this kind of acts shouldn’t happen in future.

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Complaint against not using my new data validity on my add on pack

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