| Name of Complainant | |
| Date of Complaint | August 25, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered Noise smartwatch ( Ordere ID :- 408-3248453-1479525 ) from your platform and it was not working so I have to ask for replacement of the earliest. On 14th August is supposed to arrive, on the same day I have rescheduled to the 17th August cause, I was not there at home that day.
On 17th August it didn’t arrive . So from 17th August to 23 August everyday i have spoken to at least 3 of you customer service executives. But, I didn’t get proper response from them. Everyone was saying you will get it at the end of the day or on 23rd August. On your platform also it was showing the same thing.
Now yesterday, on 23rd August one of your customer executive said your watch is stuck somewhere in transit so please take your refund.
First of all it was gift for someone, that watch is defective so my image is spoiled.
The second thing now is that, the watch price is more than when I ordered it. That means now I have to pay extra cause of your delay and not giving a proper response. You should have said it at that time itself. So much time got wasted, and after patiently waiting for what I got, nothing.
So,
1. Now I don’t want a 1,500 refund I want the current price of the watch as my refund.
2. Or within 2 days I want the same watch.
Image Uploaded by Pranay Chandrakant Raul:
I have purchased smartwatch from noise offical website but the product isn’t come as it’s shown and second thing it’s not fit in my mum’s hand so u have complaint 2 times but i didn’t get any response within 48 hrs
After that i have called them then they respond my issue and given my only one mail response and after all this things they are saying
Dear Customer,
(Greetings from Noise!
Thank you for reaching out to us regarding your purchase of ColorFit Pulse. While we understand that this is an inconvenience for you. However, as per the Return Policy listed on our website, refund/ upgrade/ exchange is not offered on any of our products. Furthermore, we do provide repair services/replacement in case of any manufacturing defects within the warranty period which may range from 6 to 12 months depending upon the product.
You can refer to the link for more details: https://www.gonoise.com/pages/return-policy
We are unable to provide you a refund or replacement for any defect-free product, on the basis of look & feel or minor differences in shades, colours or sound quality.
If you require any further information, please feel free to reply to this email trail.
Regards,
Team Noise)
I want my refund
My complaint token number is
1065672
1065689
Watch apne aap Chalte Chalte band ho gai hai
Dear Sir,
Firstly, I introduced myself, I am Captain AD Gladeen (Retd) residing at D No 2/193, Mala’s Cottage, Padmalaya Nagar 2nd Street, NSN Palayam Coimbatore, Tamilnadu- 641031.
2. I purchased Noice Smart Watch from Poorvika, Coimbatore in May 2023 which was not working/functioning. The watch returned to Poorvika on 24 July 2023. The watch send to you through courier on 25 July 2023. When I see the status from 01 to 03 Aug 2023, it’s showing product under testing. May I request you to do the needful at the earliest.
Thanking you
With Regards
Captain AD Gladeen (Retd)
Another contact No 7904571881