Name of Complainant	Tuba Shaikh
Date of Complaint	June 26, 2023
Name(s) of companies complained against	Mukhattanfab
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am writing to file a formal complaint against the website Mukhattanfab, which I believe to be involved in fraudulent practices. I recently placed an order for a suit piece through their website, but I received a cheap quality cut piece made from old cloth instead. The company does not provide any means of communication, such as a customer care number or a website for filing complaints, further complicating the situation.

The fraudulent nature of this website becomes evident when examining their payment method. They cleverly employ a cash-on-delivery (COD) system, allowing them to receive payment in cash without permitting customers to open the package before payment is made. This tactic effectively traps unsuspecting customers like myself, as I was unable to identify the scam until after I had paid and opened the package.

I am deeply disappointed and distressed by this experience, as I have lost a significant amount of money due to the deceitful practices of Mukhattanfab. It is my sincere hope that the Consumer Complaint Court can take appropriate action against this website to ensure that no one else falls victim to their fraudulent activities.

I kindly request the following actions be taken:

Investigate the activities of Mukhattanfab thoroughly and promptly to determine the extent of their fraudulent practices.
Initiate legal proceedings against the owners and operators of the website, holding them accountable for their deceptive actions.
Implement measures to ensure that the website is shut down, preventing further innocent customers from being deceived.
Publicly warn consumers about the fraudulent nature of Mukhattanfab, through appropriate channels such as consumer protection agencies, social media platforms, and news outlets.
Enclosed with this letter, please find all relevant documentation, including the order confirmation, packaging, and the item I received. These items provide concrete evidence of the scam perpetrated by Mukhattanfab.

I trust in the Consumer Complaint Court’s dedication to protecting consumers from fraudulent practices and ensuring justice is served. Your swift action in this matter would not only assist me in recovering my lost funds but also prevent others from falling victim to this scam.

Please let me know if there is any additional information or documentation required to proceed with my complaint. I eagerly await your response and the actions taken to address this matter.

Thank you for your attention to this urgent issue.

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