Name of Complainant	Basavaraj Shirur
Date of Complaint	July 5, 2023
Name(s) of companies complained against	BYJUS
Category of complaint	Education
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Dear Sir,

For the Home tuitions for my daughter Agamya B Shirur I have made following payments:
On 16 Feb 2023 i paid Rs.1,09,200 to Byjus (through PayU : BYJUS000230216124138385 – Rs 10,000 & PayU : BYJUS0002302160323403618 – Rs.99200.
However, my daughter got only 8 classes then after no classes were taken at all.

Then i have contacted the Manager, who was in charge of it, for many months, he went on committing to arrange the tutors, but he couldn’t.
Further, I requested cancellation of the subscription & cancellation was initiated in mid-May.

Furthermore, while discussing about cancellation they proposed to provide learning tabs (SD cards they call) for two daughters for Rs 50000 & rest amount 59200 will be refunded, regarding which i got an email on 08-06-2023.

Until today, i haven’t got SD cards & refund of remaining amount.

Please help on this.

Thanks & regards,
Basavaraj Shirur
8448522647

Image Uploaded by Basavaraj Shirur: