Complaint against an Instagram seller account

Name of Complainant Shobha
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shobha:

I ordered a suit from an accountant named women.wear2022_ (Ethnic Fashion) on 14th March 2022. They were really active in responding to my messages. They delivered a wrong product and I paid for it on delivery as it was a COD. I texted her on insta and she apologized and told that they will collect the wrong product and then deliver the correct one. One day, they texted me an arrogant message saying that their delivery person is coming daily to collect the suit and calling me but I am not responding. I told her to check her tone and told that I never received a call and there is always anyone at my home. They also mentioned that they will be able to deliver the right product once the wrong is collected. The wrong product was collected but after that they didn’t deliver the right product. I am texting them daily and no reply. They have even seen my messages but no reply. They are fraud.

Image Uploaded by Shobha:

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