Complaint against Amazon product mobile

Name of Complainant Ashwini Dutondkar
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwini Dutondkar:

I hav purchase a mobile phone redmi note 12 5g but when mobile was delivered and i open it from that time phone was hang and too slow… i hav raise complaint in Amazon but they just send technician and reset the phone, and not taking any replacement step towards it.. the phone has 7 days replacement policy and reason hang and slow in it… so they must hav to replace it… but they just give me different different ans and wasting the 7 days replacement period.. please help me to resolve this problem

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