| Name of Complainant | |
| Date of Complaint | September 23, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I subscribed to the Airtel plan for 84 days by paying Rs.495 for which they promised unlimited calls and 1.4 GB internet per day. It is 50 days since the subscription and their network in this locality 600088 is very poor. The quality of voice calls are very poor as there is voice breaking. The internet speed is very slow and videos are buffering. I made many complaints to their customer care and their Appellate authority. They acknowledged that the indoor signal quality is very poor in this locality. Despite this they have issued the SIM to me suppressing the truth.
I contacted the appellate authority and they promised to act on it within 72 hours but there is no action. They are also not refunding the amount as the quality of the service they provided so far is very poor.
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