| Name of Complainant | |
| Date of Complaint | January 16, 2023 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear team,
I’ve been a jio user since I started using a cell phone, and I have placed an order for another jio number for my family member.
And got the confirmation call for the same and the customer executive didn’t ask for any charge, after I got my sim card, the executive asked for Rs 240/ as sim card charge.
Then I called jio customer care almost 4 times to understand what kind of charge should I have to pay because I hadn’t seen any of the costs in the jio application. I said to him.
and also I want to address the MNP center that is located in the jhunjhunu district, and the contented person is Rakesh Kumar Sharma, content: 6375071125 and he sent another person for sim delivery, the person named Vimal Kumar Verma and I have paid the person.
Also, i said to the person I don’t want to recharge this sim card, I’ll do it on my own customized as I required but he denied it completely saying, you will have to take it from my store otherwise I don’t give you a sim card. you will have to pay Rs 240/
also, I requested a complaint on call and the customer care executive shared the SR number for the same, SR00001GQ5LO. I’m attaching the screenshot of the screen that i have paid him via the online system through PhonePe
The address is following, Mandawa, dist. jhunjhunu 333704
i would aspect your revert on this, kindly take action soon.
According to the guideline i can’t mention my content here so you could reach me on
DIMPLESAINI97713@GMAIL.COM
Regards,
Priyanka
