Complaint about stopped my outgoing calls

Name of Complainant Dnyaneshwar Sunil Hogale
Date of ComplaintDecember 3, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dnyaneshwar Sunil Hogale:

I received this text message from Airtel “Pack validity for Airtel no 8888549153 will expire on 03 Dec-18 & outgoing services will stop.
Recharge with RC35 or more for continued services.Dial*121*51#”.
I talked to Airtel customer care regarding this message. She told me that your outgoing service will be stop on 3 Dec 2018
so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days.
She also told me that you have to recharge after 28 days for validity if you done the recharge with 35Rs.
I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time for validity only.
When I purchased the Airtel Sim Card that time Airtel gave me life time validity.
Airtel is cheating to customers
Is it true .. please send me reply

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Complaint about stopped my outgoing calls

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