Name of Complainant	Ranpreet Singh
Date of Complaint	May 18, 2022
Name(s) of companies complained against	O general
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Sargam Electronics sold an extended
warranty termed as “DG Warranty” for a
window AC purchased from Sargam
Electronics store at Rajouri Garden, New Delhi.
The charge for the extended warranty was Rs
5,500/- and it is valid through 19/07/2020 to 18/7/2023.
DG Warranty is a scheme where the customer
pays for a future promise of repairs &
replacement of defective parts.
My AC has stopped Cooling on 15 May 2022
and I considered utilizing the DG Warranty by
Sargam. To my surprise and irritation, their
phone numbers mentioned on the invoice
are not functional. Further, the customer
helpline numbers +91 11 33219400 and +91
85100 66660 are on IVR. The IVR leads me to
a certain stage and then it goes blank. It
doesn’t register the complaint.
Upon visiting the store, I discovered that it
has stopped operations.
I fear that I have lost the money charged for
the DG Warranty as Sargam Electronics is
untraceable on phone, website and stores.

Image Uploaded by Ranpreet Singh: