Name of Complainant	Kumutha
Date of Complaint	April 18, 2021
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kumutha:

There’s this instagram channel ‘sadabahar.essentials’ claiming to treat a baldness. I’ve shown interest in their product & gave them my whatsapp number. They regularly approaches me to buy their hair kit.

 

So one day I thought off to give it a chance of their ’16 months hair oil kit’ which costed me 4999/- & I ordered it on 26 Nov 2020. After one week of placing the order I asked them about the order but they didn’t replied. And this week goes on to 10 days, 15 days. And one day they messaged me, that ‘we need a handling fee of 950/- rs for the package as by DTDC guidelines… 100 per kg’. So I took a little relief that they’re dispatching the order & immediately I transfer the 950 amount on 7th Dec. But yet the wait of the package ain’t over. Meanwhile I continue tried to contacted them but never got reply.

 

And today I got a package from them. It was a 3 plastic bottles in them with no label, smells like piss. I’m attaching the pix what I promised & what I received. And I paid a 950 delivery charge for a 600 grams package, I’m adding a pick of that as well. I was told the courier company need a 100 per kg. I’m a attaching a screenshot of that as well.

 

I’m providing you the concerned person account details who is handling these frauds. Her name is Rumana.

 

*Bank Payment Details *

Account num: 918010103653371

 

Account Holder: Rumana

 

BYCULLA mumbai (MH) MUMBAI-400008

 

IFS Code : UTIB0000592

 

Bank Name – AXIS BANK

 

TYPE- SAVINGS ACCOUNT

 

• Atlast I only want to say please take strong actions against these fraudster & prevent us from getting robbed. I’m attaching all the relevant images, plz go through with it.

 

Thank you

Image Uploaded by Kumutha: