| Name of Complainant | |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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- I am an Amazon prime customer, and I booked one REALME NARZO 30 PRO smartphone with eold mobile exchange offer. And the delivery was expected on 13 July but due to some external reasons from Amazon side I didn’t received my product. Today 15th July one of the agent reached to my address around 11 am and he refused to take my exchange product by putting an reason that , I don’t know the exchange procedure and I will send one agent before 3 pm but I didn’t get any agent till now 9 pm.
- That morning agent received my call at 6 pm and asked he will inform to management then i got call from that particular agent having my product he called me around 8 pm and said I will be reached at your address within 1 hour but still he didn’t came. And continuously disconnecting my call again and again.
- Pathetic really pathetic service to prime customer this is disgusting. Amazon India .
- Flipkart is much much better than yours service they know how to deal with Customers and how to respect people.
