Complaint about payment made on 20.12.2022 regarding repayment of loan availed and failed to closed the loan application in the Lightning Rupee App.

Name of Complainant Hostar kharmawphlang
Date of ComplaintDecember 21, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Hostar kharmawphlang:

Sir, today on 20.12.2022 at around 7 pm, I called the customer service of Lightning Rupee App and get contacted to a person named himself as Rahul Kumar, customer service of Lightning Rupee App and briefing him about how to closed the loan amount that I have taken from the said App. Later he said that I have to pay Rs 3600 inorder to closed the loan application and I already did. He said give him 5-10 minutes so i waited but no reply from him. Sir now when I called him back it said no service and I called him through WhatsApp then he responds saying that it can be process by tomorrow. Sir I have already paid him Rs 3600 to closed the loan application but in vain. Sir while i called him in the first time I asked him whether you are a fraud or not but saying that he is not. I asked for a proof later he send me the adress i.e, 9H5C+C2F, Sadak Seoni, Madhya Pradesh 480882, but till now he’s not doing anything so please help me.

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