Complaint about a product

Name of Complainant Sraavan r s
Date of ComplaintMay 2, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sraavan r s:

To whom it may concern,

I am writing to file a formal complaint regarding a recent purchase I made through your Instagram advertisement. I ordered a pair of pants advertised as cargos, however, upon delivery, I received a completely different product. The item I received does not match the description or the images provided on your Instagram page.

This discrepancy has left me extremely dissatisfied with my purchase experience. I had specific expectations based on the advertisement, and the product I received does not meet those expectations in any way.

I would like to request a prompt resolution to this matter. This could involve either receiving the correct product as advertised or a full refund for the incorrect item that was sent.

I trust that you will take this complaint seriously and rectify the situation promptly. Please contact me at your earliest convenience to discuss further steps.

Sincerely,
[Your Name]

Consi

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