| Name of Complainant | |
| Date of Complaint | October 15, 2021 |
| Name(s) of companies complained against | Vodafone-Idea (Vi) |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I made a recharge on my vi number of Rs 19 by Airtel payment bank wallet. Amount was deducted from my account and I received a message from vi that my number now has the validity of unlimited calling and 200 mb data for 2 days. when I tried to make a call they told me that my number have no validity. I called the customer care but they told me “the recharge you made was discontinued that’s why you didn’t get any services. To enjoy our services make a recharge of 49 or more. Your amount can’t be refunded and we can’t provide you any validity either.”
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