Complain against airtel for not resolving issues and charging irresponsibly

Name of Complainant Yuvika Gupta
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Yuvika Gupta:

Hello Team ,

I would like to raise a complain on behalf of two airtel numbers +91-9818993137 and +91-9811148224 as we have raised a request for consolidation of a family plan , changed the pack from 400 to  649 + taxes and shifted one number from vodafone to Airtel for the same plan.
No action is being taken, we have been calling for like a almost a month now and they say first registered request is on 22nd april. then we call regularly and they say some technical error wait for 48 hours and such lies have continued till date.
This is completely unacceptable and I am not paying two highly  charged packages with no benefits. I am highly disappointed and if this is not resolved within 24 hours I will raise a port request for both the numbers.
The two reference numbers i have been given on which no action is taken are as follows:-
31-1425005106497
31-1481266414782
Regards
Yuvika Gupta

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Complain against airtel for not resolving issues and charging irresponsibly

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