Complain about Amazon customer care service agent Shubhi Gupta

Name of Complainant Amaira
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Amaira:

 

I wish to complain about  customer service agent that I chat on today regarding information of return of product .

 

I am complaining because of her misbehavior. To resolve this problem I would like you to take strict action against her because it reflects your company image and impression. As I have large family members who are regularly using services Of Amazo

 

When I first learned of this problem, I contacted customer service agent Shubhi gupta at your company, and was told that nothing could be done about my problem. I believe that this response is unfair because I am regular customer of Amazon and never face any issues of customer service agent like pooja and Avinash. I would like a written statement explaining your company’s position and what you will do about my complain

 

I look forward to hearing from you as soon as possible to take strict action against her. If I do not hear from you within 2 days I will file complaints with the appropriate consumer agencies and consider my legal alternative

 

Best regards

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