Compaq TV display gone & TV replacement not done yet

Name of Complainant K. Asaithambi
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by K. Asaithambi:

I had bought Compaq tv in October’22 through flipkart, Within 5 months of purchasing it had developed display issues.

I complained to Compaq & the service engineer visited & informed me the display is gone & TV needs to be replaced.

This happened on 8th April & after a lot of follow ups, Compaq informed me the TV will be replaced by 8th May.

I have made several calls & mails but still now replacement is not arranged by Compaq. Refer attached confirmation from Compaq on TV replacement made on 26th April 2023.

I contacted Flipkart customer care without much help.

Image Uploaded by K. Asaithambi:

Compaq TV display gone & TV replacement not done yet

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