| Name of Complainant | |
| Date of Complaint | October 2, 2021 |
| Name(s) of companies complained against | Airtel payments bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was using a Payments Bank service via my old number, 7541049302. This number is no more in use now.
I wanted them to close the account so that I can use it with my new number.
For the last one month, I have been chasing them like anything on emails, social media, 400 and 8860088600 numbers.
But never got any responses.
They asked for documents from my end, which I provided to them.
They removed dormancy from my account but asked me to visit any Banking Point to make withdrawal of funds in my account. I visited one of the banking points near my place and to my surprise they did not had any idea on how to help me with withdrawals.
I asked WeCare team, to give me a call so that I can seek help. But they just keep sending me emails saying they called me and I did not pick up. However, I haven’t received any calls from them.
They have been harassing me mentally and I am helpless.
Seeking your intervention.
I can be reached on 9870341212
