| Name of Complainant | |
| Date of Complaint | July 2, 2019 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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With due honor, I Sambhu Bar one of your valued customer since 2014 like to draw your kind attention that I have booked a Panasonic Eluga A4 (Gold) on 30th March, 2019 of which order No- 408-9518329-0744319 amounting to Rs. 5999/- from AMAZON.
The Item dispatched on 31st March, 2019 and I have received the Item through Amazon Sales Person from Contai on 2nd May,2019. I didn’t break up the sealed at time of receiving the item or in presence of the Salesman.
But it is regret to inform you that when I broken the seal I found that firstly the Mobile Color is Black but I booked Gold Color. Another huge and unbelievable problem that the Mobile would not power on.
After that I contact to the help line over phone repeatedly but no one from the support corner assist me to change the Mobile or give any resolution from any other corner. I became astonished that how is it possible or it is not expected from one of the biggest world online marketing Company.
However, I request to your goodself kindly take urgent steps to resolve this issue.
I attached all the valid documents with this mail for your kind information take necessary action in this regard.
Thanking you.
Yours faithfully
Sambhu Bar
Contact No- 9126816215
Image Uploaded by Sambhu Bar: