| Name of Complainant | |
| Date of Complaint | May 12, 2022 |
| Name(s) of companies complained against | Vplak |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a Google Chromecast 3 product on the Vplak website on 19th Apr 2022. Due to slow delivery, I raised a request to cancel the product on 26th Apr 2022 and I asked the delivery boy to take the product back by phone. And the product was returned to the company but I didn’t receive a refund for the product. Every two days, I drop a mail and make calls to the support contact details, but there is no response for more than 15days. kindly help me to get the refund.
Image Uploaded by vijaykumaran:
Dear Customer
Greetings of the day!!
This is regarding your order with order Id 1737170536 of product Sony HT-RT3 Real 5.1ch Dolby Digital Soundbar Home Theatre System and after having discussion with our team executive you migrate it to Sony HT-S40R 5.1 channel Dolby Audio Soundbar with Subwoofer and Wireless Rear Speaker. So this is your updated order id 1737242927 for this product and the total amount of your order is Rs 26,300.
You have paid Rs 23,086 already and rest of the amount of Rs 3,214 you have to pay on cash on delivery.
Thank you for your cooperation and please confirm the same
Kind regards
Team VPLAK