| Name of Complainant | |
| Date of Complaint | December 30, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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DEAR SIR / MADAM,
I UNDERSTAND THAT OUTGOING VALIDITY CAN BE REDUCED AS PER THEIR BUSINESS PLAN & TERRIF.
BUT I COULD NOT UNDERSTAND HOW A CELLULAR SERVICE PROVIDER CAN REDUCE ANY APPLICABLE BENEFIT FOR A PRE-PAID MOBILE NUMBER ( FOR WHICH THEY HAVE ACCEPTED TO DELIVER SERVICE(S) TILL A PARTICULAR DAY / TIME.)
THIS TIME I AM CONCERN WITH MY AIRTEL MOBILE NO. 9210331722 (PRE-PAID).
MY ABOVE SAID NO. IS VALID TILL 09.12.2018 (SUNDAY) AND IT’S DISPLAYS THE FOLLOWING VALIDITY INFORMATION BY 09.12.2018.
” O/G VALIDITY TILL 07.08.2021 & I/C VALIDITY TILL 07.08.2021″
AS SOON AS IT GOT EXPIRES ON 10.12.2018 (MONDAY), IT DISPLAYING
“O/G VALIDITY TILL 19.12.2018 & I/C VALIDITY TILL 03.01.2019”
(MOBILE SCREEN SHOT IS ENCLOSED FOR YOUR READY REFERENCE.)
YOU ARE REQUESTED TO LOOK INTO THE MATTER & PROVIDE A LEGAL VIEW IN THIS MATTER.
WITH REGARDS
ANIL KUMAR VERMA
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