| Name of Complainant | |
| Date of Complaint | December 27, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir / Madam,
I would like to bring to your notice that the Amazon Basics 10.2 kg Semi-automatic Washing Machine (with Heavy wash function, White/Blue color) Order #403-5497882-0210753 which is been purchased by us which is under warranty, the Spin Tub Motor is faulty & technician visited us to check the same on 21st October 2021 & found that said product is having complaints from all customers to whom same is Sold by Amazon is what is been told to us by the Technician.
Now it is more than 02 months from the time the technician has visited us & detected the fault that Spin Tub Motor is faulty which needs to be replaced. We fail to understand as to why does Amazon sell the faulty product to their customers???.
The Spare Part ( Spin Tub Motor ) was going to be replaced within 10 working days & now it is 62 days from the day technician has visited & the answer we are getting is that spare part is not available.
Please replace the Spin Tub Motor immediately since we have now waited for exactly 02 months & 02 day to be precise & get the faulty Spin Tub Motor replaced or REPLACE THE FAULTY MACHINE WITH NEW MACHINE OR RETURN OUR MONEY BACK.
Hope you will immediately take corrective measures & get the faulty Spin Tub Motor replaced immediately or REPLACE THE FAULTY MACHINE WITH NEW MACHINE OR RETURN OUR MONEY BACK as we now now loosing our patience & we will be forced to make an complaint in Local Police Station against the cheating done by AMAZON by selling faulty product.
Hope you will get the same attended on top most priority.
Best Regards, Amol Bhise.
Disheartened Customer.
