Cheating Consumer by Vodafone Idea

Name of Complainant Mridanga Barman
Date of ComplaintOctober 21, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mridanga Barman:

I have been charged every month for a service that I have not requested by Vodafone. The money is deducted from my phone balance. When I contacted Vi customer service, there is no proper response. It looks like Vodaphone is doing this on purpose, by siphoning-off small amounts from their unsuspecting subscribers whenever they need funds to pay TRAI. This is day-light robbery!

Please help.

Egs of deduction:
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 9

Whereas there have been never been any subscription from my end. And the deduction is of various amounts.

Image Uploaded by Mridanga Barman:

Cheating Consumer by Vodafone Idea

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