| Name of Complainant | |
| Date of Complaint | July 3, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Earlier I used to have almost 10+ Broadband connections and 7 mobile connections and payment never been defaulted, due to different issues, I have cut down all the connections and now running only one broadband connection Relation ship number: 7033607559.
Broadband ID: 04094675728_ap.
That also I have requested for disconnection on 15th Mar 2021 due to the lapsation in service multiple times. (Every time Internet will disconnect and in app it says everything is ok, no issue, I cannot make a complaint, I cannot use internet !!)
I have taken a connection from another service provider and paid for 3 months subscription and shared the screenshot as well in the disconnection request mail to airtel.
Then may be on third day i received a call from airtel retention team and he convinced me for to continue this connection and requested to clear the bill(Total outstanding) by promising the pack Rs.472.00 PM is not available now in pan india.(Which is active to me and that is the only reason to continue this connection)
From then I have continued the other service provider and airtel both just because of the retention team confirmation.
From then onwards airtel herrasment start !!
Every month billing team is billing me as per their will and sending messages and calls saying my bill was due !!
I’m Paying my bill as agreed Rs.472.00 every month and to you and other service provider as well.
But still airtel people started disconnecting services and herassing like anything and saying “Now this plan is not available”
Then why retention team cheated me like this and looted from these many days ?
Now I have lost the money paid to the other service provider and now airtel team is on my back to clear the dues, till now i have paid 4 months bill (Extra 1 month) then also the herrasment is not completed.
This pandemic makes every one dependant on internet and airtel is cheating/looting public like this !!
Request your help in resolving the issue.
Best regards,
Satya.
Image Uploaded by Satya: