Name of Complainant | |
Date of Complaint | June 27, 2020 |
Name(s) of companies complained against | Airtel |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
ON 14MA20T I VISITED AIRTEL OUTELT ON GOLF COURSE ROAD TO CANCEL THE FAMILY PLAN .THE MONTHLY CHARGES WERE 999 FOR 4 NUMBERS INCLUDING AN AIRTEL DATA CARD.THE DATA CARD WAS CANCELLED AND 2 NUMBERS WERE CONVERTED TO PRE PAID .
INSPITE OF INFORMING THE OUTLET TO KEEP THE PRIMARY NUMBER TO THE LOWEST POST PAID PLAN,THE EXEC DID NOT PROCESS THE SAME .
NOW I HAVE BEEN SLAPPED WITH A BILL OF 1256 BY AIRTEL FOR 1 NUMBER.WHEN CONTACTED THEY STATA I DID NOT ASK FOR A CHANGE .
WHEN I WAS PAYING 999 FOR 4 NUMBERS ,WHO TO N HIS RIGHT MIND WOULD PAY 999 PER MONTH FOR 1 NUMBER.
THIS IS OUTRIGHT CHEATING BY AIRTEL AND THEY ARE REFUSING TO REDUCE THE AMOUNT
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