Name of Complainant	RAKESH PATHAK
Date of Complaint	November 4, 2020
Name(s) of companies complained against	Realme
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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4^th TIME REMINDER

Dear Team

With reference to my early emails dated 23^rd October 2020 and 27^th October, 2020 and via IN-SA2010160016 long back I got a reply from your side on 28^th October, 2020 wherein you promised me that you are escalating my case with the higher team but I am very sad to see the action taken by you and its solving speed, am angry at myself and also sad that why I bought your disgusting product.   As promised by your side you have send a higher team at my residence on 23^rd October, 2020 (for your references, I’m attaching a video of your high level technician) he came and saw my REALME TV but didn’t touched a single time only trying to call his own Customer Head (look at video, please) and left from my home within 5-10 minutes.   

Clearly, I am extremely disappointed by your REALME TV purchase and expect you to either replace the television or refund my amount at the earliest. I am enclosing herewith

1) a Video Clip of your technician for your reference

Thank you

Yours sincerely

Rakesh Pathak

Mobile No.9716223838

RealmeTV 43”,  Serial Number: 01UFTV436200307047

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