| Name of Complainant | |
| Date of Complaint | September 20, 2022 |
| Name(s) of companies complained against | Metro Inox theatre |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 14th September 2022, i wanted to watch brahmastra movie with my family in metro Inox and on bms it was showing Rs 170 for 10am morning show and i didn’t booked online rather i thought of buying tickets from counter in the theatre and there were 2 staff doing their work told me ticket price is 270 because there is a compulsory combo offer with popcorn in week days morning show , i told them how it’s possible on bms it not showing anything as such you can’t charge me more it’s wrong, still they didn’t give my ticket they denied me from giving me tickets at Rs 170 , I missed one show booked online and saw the movie, so my issue is no theatre can make it compulsory for consumer to purchase the combo offer ticket if I don’t want to buy that offer i should be given the choice of purchasing ticket without combo offer also they can’t deny any consumer from buying tickets because on bms website it was displaying Rs170 ticket, this is unfair practice to consumers choice, i would request to look into this matter and bring appropriate changes in their conduct so that many other consumers would be saved from this unfair practice, thank you!
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