Charging money in the name of Processing fee and GST, as they had already deducted it from loan amount

Name of Complainant Manoj Kumar
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoj Kumar:

Sir/Madam,
I have taken a loan amount of 3500/- from the NBFC Kreditbee app. Including of all the processing fee and GST they have processed an amount of 3131. But, now they are charging for 3500/- with interest. Here my question is why do I need to pay twice for the processing fee and GST. Isn’t it illegal to force customers to repay the loan amount with extra charges. I was abused by their customer supporter Mr.Dinesh. He used words like I don’t have COMMON SENSE. He literally judged me that I lost my natural abilities to behave good. I have attached the whole conversation to you. Please find the attachment.

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One thought on “Charging money in the name of Processing fee and GST, as they had already deducted it from loan amount

  1. hello sir i have creditbee I had taken 7000 loan from me, whose 2 months have not been completed yet, since now I have started troubling me, I tell my helplessness, yet still sending recovery acid to my house and talking to me abusively and I am also very tense.And on the contrary it is disturbing

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