CHARGING ME FOR FREE SERVICE

Name of Complainant Ashutosh Pandey
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashutosh Pandey:

On 5th November i got my Tata Sky binge activated, along with it i got the amazon fire tv stick. I had earlier been informed that for the first 30 days i wont have to pay a single penny to use this service. But now that my set top box has been deactivated they are telling me that I’m supposed to recharge my set top box if I WANT TO AVAIL THE “FREE” SERVICE OF BINGE. I had asked tatasky representatives about this and i had even contacted their customer care, they told me that and i quote, “That it won’t be necessary to recharge your set top box to watch binge for the first 30 days”

Please help me out

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CHARGING ME FOR FREE SERVICE

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