Charging for AMC but services are not provided

Name of Complainant Haider Tandiwala
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Haider Tandiwala:

I own a Dr Aquaguard water purifier bought from Eureka Forbes. I bought a 2 year AMC which as per company takes care of the maintenance of their purifier. In total the company claims they will visit you 4 times in a year to make sure you get pure water. They don’t turn up. Prior to this they had contractual service agents who use to respond our calls as they had made a repo. Now they no longer work with Eureka Forbes and the company takes no responsibility now. Escalation or calls makes no sense they keep assuring they will send someone and no one turns up.

Image Uploaded by Haider Tandiwala:

Charging for AMC but services are not provided

Leave a Reply

Your email address will not be published. Required fields are marked *