Charges levied on my account

Name of Complainant Navin Ubhayakar
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Navin Ubhayakar:

I would like to bring to your notice a very unpleasant experience that I had with Vodafone Idea.

I was travelling to the UAE on the 8th of October 2021 and I had activated the International Roaming pack worth Rs.5999. Ever since I landed in Dubai, I never got the home network and my international pack was activated, but not working. I requested for the same to be deactivated on the 11th of Oct 2021

I raised several complaints but it never got resolved. Now, I have been charged for the same even though I have not used the service even for a single day and my services have been suspended.

We recently moved residence and my son’s Aadhaar card is linked to my 9886780594 no. I need the OTP for the same which is not coming, because my services have been suspended and I’m currently in the UAE.

I want these charges to be revoked and taken off my account with immediate effect.

Image Uploaded by Navin Ubhayakar:

Charges levied on my account

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