Charged Loan EMI for failed transaction

Name of Complainant Murali Krishna Geddam
Date of ComplaintJune 15, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Murali Krishna Geddam:

I tried to pay for my airlines ticket through zestmoney EMI offer from ICICI. When there was problem with the gateway and the transaction was not successful, but ICICI bank disbursed the amount 3 times as it is failed 3 times. And ICICI bank claims that they have disbursed this amount and I didn’t used. So I request Zestmoney to refund the money to ICICI bank Amount: 11,452 rupees (3 times) Please do the needful.

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