Charged for Pre embedded games that I haven’t subscribed

Name of Complainant Noyal Roan
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Noyal Roan:

Hi,

I’m using Vi sim regularly.

On 28 April 2021 7.36 pm.I received message of company that I been charged for accessing pre embedded games worth 25/- Rupees.

I had talktime of 28.3 Rupees. I never play any fantasy or online gambling games than how I charged for 25 Rupees?

I complaint again Vi company for this unnecessary charge.

Now I’ve only 3.3 Rupees talktime.

Why company charged me 25 Rupees?

I urge consumer complaints court for this case to inquiry against Vi company to debit 25 Rupees from customer’s account

I also shared shared screenshot for this transaction.

Image Uploaded by Noyal Roan:

Charged for Pre embedded games that I haven’t subscribed

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