Charged for pre embedded games that I haven’t subscribed

Name of Complainant Revathi
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Revathi:

I’m using Vi sim regularly.

On 02 April 2021 11.40am I received message of company that I been charged for accessing pre embedded games worth 25/- Rupees.

I had talktime of 37.62 Rupees. I never play any fantasy or online gambling games. Then how I charged for 25 Rupees?

Now I’ve only 8.37 Rupees talktime.

Why company charged me 25 Rupees?

I urge consumer complaints court for this case to inquiry against Vi company to debit 25 Rupees from customer’s account

Image Uploaded by Revathi:

Charged for pre embedded games that I haven’t subscribed

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