Charged ₹2841 by Airtel broadband without having Airtel broadband!

Name of Complainant Geethu Varghese
Date of ComplaintJune 19, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Geethu Varghese:

Respected Sir,

I have been charged an amount of ₹2841 by Airtel and I’m not using their broadband services! I did try to get a connection but the technicians from Airtel told that they were unable to provide the connection due to a wiring issue in the place that I’ve been staying! Due to this, I did not get any connection from Airtel and I’m being charged wrongfully for the services that I do not have! I have explained the same thing to the Airtel customer care department multiple times and still I’m being charged and called to pay the due amount! Kindly help me find a solution to this!

Thanks in advance!

Image Uploaded by Geethu Varghese:

Charged ₹2841 by Airtel broadband without having Airtel broadband!

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