Charge extra money in Airtel store

Name of Complainant Md Nizamul khan
Date of ComplaintJanuary 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Md Nizamul khan:

My mobile stopped detecting Airtel sim today. I found on Airtel website that it takes only 50 rupees also coustomer care told the same to replace the sim at Airtel store. I went to one Airtel store and requested to replace the sim , they charged 120 rupees for the same …. I told them it takes only 50 rupees they told the Airtel customer care don’t know the charges. So if you want to replace here give 120 rupees otherwise you will go another Airtel store which is 15 km far from this store and hence they charged 120 rupees…..!!

This is what happens at your stores and you call yourselves the best network!!!!

I want my remaining money back or else I will tell all my friends to switch to other brands…!

Please correct this…
Airtel retailer contact: +917292823330

Image Uploaded by Md Nizamul khan:

Charge extra money in Airtel store

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