| Name of Complainant | |
| Date of Complaint | August 4, 2023 |
| Name(s) of companies complained against | Beijing duobee intelligent IOT Technology Co. |
| Category of complaint | Corruption |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been playing “Solitaire Around the World” by Beijing duobee intelligent IOT Technology Co. and while I do it mostly for its calming effect, I am quite good at it and am able to do it quickly. Over the past several months I have needed extra cash ( which is part of their advertising come on) so I began to let my cash build up. I redeemed $100 and waited as they are still using Covid as an excuse. They sent back a message that my payment was rejected by PayPal. I checked with PayPal and there was nothing wrong and then I checked everything on my redemption coupon and found that they had added another number to my email address, making it not mine. I fixed the error and submitted it again. After 3 weeks they again said payment was rejected by PayPal. But they had changed my email again. Meanwhile I kept playing and amassed $13,600 in cash winnings. I again called PayPal and a representative was able to change my profile so that I could have an alternate email with the extra number. She said that way if it was rejected by on email address it would use the other. Well it just did it again. I would like the money that I legitimately won without their computers changing my email to reject it.
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