Change in validity of sim surpassing the promise of lifetime validity

Name of Complainant S K Pedda Ghouse Peera
Date of ComplaintDecember 20, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by S K Pedda Ghouse Peera:

I am Airtel customer from a decade. Airtel promised logetime validity. Now it says incoming validity expired. I recharged for Rs.399 for 84dayz validity but in vain. Again I received alert message saying to recharge at *121*51# for incoming validity. What type of business ethics is this. Airtel in hunger of its profits making customers scapegoat. Is this the way a popular company wide range networked company treat it’s old customers. Really feeling stabbed. Most of my friends changed to other networks, yet I stood on airtel. Airtel shall respect loyalty of customers and show some gratitude. Please resolve it at the earliest reversing my service to lifetime. My sim 9989353858.

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Change in validity of sim surpassing the promise of lifetime validity

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